Make sense of it
Help understanding confusing messages, online instructions and everyday settings. I’ll explain what they mean and break the next steps into manageable pieces.
Practical help, clearly explained
Digital problem?
Start with a person.
Not sure what a message means, how to get something done, or whether to ask AI? Tell me what’s happening. I’ll help make sense of it and work through the next steps with you.
Tell Al what’s happeningNo technical knowledge needed. Online and by email, at your pace.
Email/web-only contactNo sales callsNo subscriptionsNo lock-ins
What I can help with
Let’s make sense
of it together.
From a confusing email setting to a document that needs tidying, start with the problem in front of you. We’ll agree on a small, manageable job before work begins.
Let me handle the AI part
If AI could help, I’ll explain how I’d use it, ask the questions and review the results. You don’t need to learn a new tool or work out what to ask.
Find the right help
When a provider or specialist needs to step in, I can help put the problem into words, prepare a support request and make sense of their reply.
Document tidy-up & formatting
Bring order to headings, fonts, spacing and tables. Turn rough material into a clear letter, report, checklist or reusable template.
Proofreading & digital admin
Check spelling, grammar and readability while preserving your meaning. Organise supplied information, tidy spreadsheets and prepare everyday files.
Honest about what I can do
I’ll explain what I can help with before you commit. If a task needs your provider or a specialist, I’ll tell you. Some problems need more than everyday digital help.
Clear about the tools. Careful with your work.
We use AI — and we’ll tell you when we do.
CDBH uses modern AI tools where they can make a job faster, clearer or more affordable. AI is a tool, not the final decision-maker. Work is reviewed before delivery, and customer information is handled according to our privacy practices.
Concerned about AI and privacy?
You’re not alone. Tell us if your material is sensitive or if you do not want it processed using external AI services. We’ll explain the available options before work begins.
Before using external AI, we’ll agree on what information may be shared. Please leave out passwords, verification codes and unnecessary personal details. For sensitive material, describe the task first so we can discuss an appropriate approach.
How it works
A simple email conversation.
Tell me what’s happening
A few sentences are enough: what are you trying to do, and where are you getting stuck? If you send a screenshot, cover personal details first.
Agree on the details
We’ll agree on the help you need, the cost, an estimated timeframe and any AI or privacy preferences before work begins.
Work through the next step
I’ll send reviewed work or clear guidance by email, one manageable step at a time. If we need specialist help, I’ll explain why and help you prepare.
Get in touch
You don’t need the right words.
“I’m stuck, and I’m not sure what to do next” is a perfectly good starting point. Email me a little about the problem and we’ll take it from there.
All enquiries and work are handled online and by email. No phone appointments or sales calls.